[E-trademarks] Signature problem

[Carl Oppedahl]

Thank you for posting.

My disappointments today with the USPTO on this system failure have now 
increased and worsened.  This has inspired yet another blog article 
USPTO fails to handle system failure well 
<https://blog.oppedahl.com/uspto-fails-to-handle-system-failure-well/>.

On 4/25/2025 10:58 AM, mary harris wrote:
> Last week and then on Monday, I had problems with filing renewals and 
> maintenance forms.  When I tried to save the form, the system erased 
> all of the information I'd input, and did NOT save the form.  Had to 
> start over again.  Then after hitting submit on the signature request 
> screen, I got the equivalent of the black screen of death - the weird 
> message we've all gotten (can't remember the wording) and I couldn't 
> get around it.  At least the form was saved at that point so that I 
> could open another browser (Firefox) and send the form to my inbox for 
> forwarding to the client.  It's really a mess.
>
>
> Mary A. Harris, Esq.
> 960 Toro Street
> San Luis Obispo, California USA 93401
>
> mary at maryharrislaw.com
>
> www.maryharrislaw.com <http://www.maryharrislaw.com>
>
>
> (805) 543-0855 (telephone)
>
>
>
>
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> *From:* E-trademarks <e-trademarks-bounces at oppedahl-lists.com> on 
> behalf of Carl Oppedahl via E-trademarks <e-trademarks at oppedahl-lists.com>
> *Sent:* Friday, April 25, 2025 7:52 AM
> *To:* For trademark practitioners. This is not for laypersons to seek 
> legal advice. <e-trademarks at oppedahl-lists.com>
> *Cc:* Carl Oppedahl <carl at oppedahl.com>
> *Subject:* Re: [E-trademarks] Signature problem
>
> It is quite a disappointment to me that this failure in Trademark 
> Center is not acknowledged in the System status and availability 
> <https://www.uspto.gov/system-status> web page.
>
>
> On 4/25/2025 8:35 AM, Carl Oppedahl via E-trademarks wrote:
>>
>> I have blogged about this here 
>> <https://blog.oppedahl.com/usptos-trademark-center-is-broken-for-logo-applications/>.
>>
>> On 4/25/2025 8:21 AM, Carl Oppedahl via E-trademarks wrote:
>>>
>>> Yes exactly.  I had this happen earlier today and I failed to draw 
>>> the connection that you had reported this problem two days ago.  
>>> Thankfully alert colleague Mary Harris pointed out that you had 
>>> already reported this problem.  Thank you to Mary Harris.
>>>
>>> On 4/23/2025 4:11 PM, Russell Nugent via E-trademarks wrote:
>>>> Dear Group,
>>>>
>>>> I am having a trouble with three of my drafted applications.  When 
>>>> I (or the client) click on the link to review and sign the 
>>>> application, the link goes to the correct page and then immediately 
>>>> redirects to my trademark center docket page.  It is happening on 
>>>> different computers with different browsers and redrafting the 
>>>> applications did not solve the problem.  Has anyone else 
>>>> encountered this problem?
>>>>
>>>>
>>>>
>>>> Russell D. Nugent
>>>> Comprising IP
>>>> 1213 Culbreth Dr, Ste 112
>>>> Wilmington, NC 28405
>>>> nugent at comprisingip.com <mailto:nugent at comprisingip.com> (private)
>>>> 910-550-3259 (private)
>>>> contact at comprisingip.com <mailto:contact at comprisingip.com>
>>>> 910-509-7131
>>>>
>>>
>>
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