[E-trademarks] Signature problem

[Carl Oppedahl]

I have had the misfortune to be forced to make use of Trademark Center 
for about twenty tasks since the shutdown of TEAS in January.

For each of these tasks, I have lost money on the task.  I estimate that 
the developers of Trademark Center have cost me at least five thousand 
dollars in lost income during this time.

On 4/25/2025 3:29 PM, Bosland Law via E-trademarks wrote:
> I just this past week managed to submit an ROA where the email with 
> the link to submit wasn't generated.  TEAS suggested it was due to me 
> not submitting prior to their 1 April "during the work week middle of 
> the day" software update, but it was started after that, so...
>
> Starting from scratch and uploading a screenshot of the previously 
> created signature page as the signature declaration has resolved the 
> issue (at my time and expense).
>
>
> db
>
> On Fri, Apr 25, 2025 at 10:02 AM mary harris via E-trademarks 
> <e-trademarks at oppedahl-lists.com> wrote:
>
>     Last week and then on Monday, I had problems with filing renewals
>     and maintenance forms.  When I tried to save the form, the system
>     erased all of the information I'd input, and did NOT save the
>     form.  Had to start over again.  Then after hitting submit on the
>     signature request screen, I got the equivalent of the black screen
>     of death - the weird message we've all gotten (can't remember the
>     wording) and I couldn't get around it.  At least the form was
>     saved at that point so that I could open another browser (Firefox)
>     and send the form to my inbox for forwarding to the client.  It's
>     really a mess.
>
>
>     Mary A. Harris, Esq.
>     960 Toro Street
>     San Luis Obispo, California USA 93401
>
>     mary at maryharrislaw.com
>
>     www.maryharrislaw.com <http://www.maryharrislaw.com>
>
>
>     (805) 543-0855 (telephone)
>
>
>
>
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>
>
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>     *From:* E-trademarks <e-trademarks-bounces at oppedahl-lists.com> on
>     behalf of Carl Oppedahl via E-trademarks
>     <e-trademarks at oppedahl-lists.com>
>     *Sent:* Friday, April 25, 2025 7:52 AM
>     *To:* For trademark practitioners. This is not for laypersons to
>     seek legal advice. <e-trademarks at oppedahl-lists.com>
>     *Cc:* Carl Oppedahl <carl at oppedahl.com>
>     *Subject:* Re: [E-trademarks] Signature problem
>
>     It is quite a disappointment to me that this failure in Trademark
>     Center is not acknowledged in the System status and availability
>     <https://www.uspto.gov/system-status> web page.
>
>
>     On 4/25/2025 8:35 AM, Carl Oppedahl via E-trademarks wrote:
>>
>>     I have blogged about this here
>>     <https://blog.oppedahl.com/usptos-trademark-center-is-broken-for-logo-applications/>.
>>
>>     On 4/25/2025 8:21 AM, Carl Oppedahl via E-trademarks wrote:
>>>
>>>     Yes exactly.  I had this happen earlier today and I failed to
>>>     draw the connection that you had reported this problem two days
>>>     ago.  Thankfully alert colleague Mary Harris pointed out that
>>>     you had already reported this problem.  Thank you to Mary Harris.
>>>
>>>     On 4/23/2025 4:11 PM, Russell Nugent via E-trademarks wrote:
>>>>     Dear Group,
>>>>
>>>>     I am having a trouble with three of my drafted applications. 
>>>>     When I (or the client) click on the link to review and sign the
>>>>     application, the link goes to the correct page and then
>>>>     immediately redirects to my trademark center docket page.  It
>>>>     is happening on different computers with different browsers and
>>>>     redrafting the applications did not solve the problem.  Has
>>>>     anyone else encountered this problem?
>>>>
>>>>
>>>>
>>>>     Russell D. Nugent
>>>>     Comprising IP
>>>>     1213 Culbreth Dr, Ste 112
>>>>     Wilmington, NC 28405
>>>>     nugent at comprisingip.com (private)
>>>>     910-550-3259 (private)
>>>>     contact at comprisingip.com
>>>>     910-509-7131
>>>>
>>>
>>
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