[E-trademarks] Trademark Center Beta Application - Pay & Submit hyperlink

[Adam Sikich]

Theresa,

We encountered the same issue when one person prepares the app (such as a
junior associate or paralegal) and another person tries to file it (like a
senior attorney).   Is that your scenario?

Adam W. Sikich, Esq.
Senior Counsel
DUNNER LAW PLLC
3243 P Street, N.W.
Washington, D.C. 20007
703-776-9951 (o)
www.dunnerlaw.com


On Fri, Jan 3, 2025 at 11:26 AM Theresa Evenbly via E-trademarks <
e-trademarks at oppedahl-lists.com> wrote:

> Hi Everyone,
>
> We have been using the Trademark Center’s Beta  version to prepare and
> file trademark applications.  We  have been using it for roughly 4-5 months
> now and there have been minor glitches but nothing like this.
>
> Here’s one that we are stumped on.   We prepared a trademark application.
> Sent to our client for signature.  Client has signed it.  We received the
> automatic prompt from the USPTO with the hyperlink to Pay & Submit.
> However, the Pay & Submit hyperlink is not working.   We have called the
> USPTO twice and they are investigating it.  I was wondering if any of you
> have any ideas why the PAY & SUBMIT hyperlink to complete the trademark
> filing is not working.  Client has properly signed the application with the
> /s/ signature between slashes.  They have dated the application.  They have
> checked off all boxes in the Declaration.   Any ideas why the link might
> not be working?   USPTO is still investigating but I would really like to
> get this application filed.
>
> Thanks,
> Theresa
>
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>
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