[Patentcenter] Jumping to front page & cannot pay

[Judith S]

Today was another joyous day of using PatentCenter.

I was submitting a correction of inventorship and after downloading the
documents prior to submission -- because preview still doesn't work & shows
only blank pages -- PatentCenter jumped to its front page. I went back to
my WorkBench and re-signed & got to the same page before submission.  It
happened again.

This time, I clicked the back arrow on the browser, and it took me back to
the submission page. Silly me, I downloaded again & lost my page again.

I finally managed to submit on my third try, and when I clicked the Pay
button, it hung with a helpful note, in red: Cart with id
1cbd79c3-4587-442a-a2c8-fe163e39782d doesn't belong to anonymous user

I do seem to see this notice when I click submit pretty regularly, but most
of the time it is just for a second before it continues to the payment
page. It's been hung there for 10 minutes, though. I'm about to give up &
try to pay without submitting anything.

Trying to decide whether "PatentCenter's IT department sucks" needs to
become a separate billing item.

Judith
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