[Patentcenter] Patentcenter does not scale well

[David Boundy]

 Perhaps attributing to "scaling" is conjecture beyond the data.  What's
not disputable is that almost always PAIR could see EFS-Web filings almost
instantaneously.   Almost always.   And also not disputable is that the two
sides of Patent Center almost always have a lag of multiple hours (I had
one that went about 20 hours of nail biting a couple weeks ago).

On Tue, Jan 16, 2024 at 12:57 PM Richard Schafer via Patentcenter <
patentcenter at oppedahl-lists.com> wrote:

> I did see that happen with EFS & PAIR once a few years ago. The response I
> got from the EBC agent was very similar: she could see the filing had
> occurred, but some backend glitch had prevented PAIR from picking it up.
> She escalated the problem and by the next day the missing uploaded
> documents were present in PAIR. Remember that none of these systems are
> monolithic, but involve lots of pieces that have to communicate with each
> other.
>
>
>
> I don’t see any reason to believe this is a scaling problem. More likely,
> it’s some race condition that occasionally occurs between two backend
> pieces of software that prevents one from communicating some event to the
> other. When that happens, the handoff of files from one program to the
> other don’t complete correctly and the system doesn’t know how to fix that
> without manual intervention, such as restarting some handoff procedure.
>
>
>
> Best regards,
> *Richard A. Schafer | Schafer IP Law*
> P.O. Box 230081 | Houston, TX 77223
> M: 832.283.6564 | richard at schafer-ip.com
>
>
>
> *From:* Patentcenter <patentcenter-bounces at oppedahl-lists.com> *On Behalf
> Of *Dan Feigelson via Patentcenter
> *Sent:* Tuesday, January 16, 2024 6:11 AM
> *To:* For bug reports, feature requests, and tips and tricks about Patent
> Center. <patentcenter at oppedahl-lists.com>
> *Cc:* Dan Feigelson <djf at iliplaw.com>
> *Subject:* Re: [Patentcenter] Patentcenter does not scale well
>
>
>
> I don't recall this ever happening with PAIR. I do recall that sometimes
> it would take some time for a new application to show up associated with my
> customer number, but that in such cases, if I searched for the particular
> application by application number, I could see it.
>
>
>
> The only glitch I recall in PAIR with seeing newly-filed stuff was that
> sometimes, in big IDS uploads, the prior art publications wouldn't show up
> for like a week. But I had the EFS acknowledgement showing what I'd
> uploaded.
>
>
>
> Water under the bridge. PTO has decided it's ok to [expletive] everyone,
> and this is not an area that affects enough people to be of interest to
> people in Congress, nor is the cost for any individual to challenge the PTO
> worth it in comparison to the cost of compliance with the new, crappy
> "improvements".
>
>
>
> The next shoe drops tomorrow with "docx", and then next week they're
> killing PTAS for who knows what.
>
>
>
> Dan
>
>
>
> On Tue, Jan 16, 2024 at 2:02 PM Katherine Koenig via Patentcenter <
> patentcenter at oppedahl-lists.com> wrote:
>
> This is very sad.  The other day I filed two applications.  Neither
> immediately appeared after filing, as you describe, but one did appear by
> the next morning.  I called the AAU to ask about the second one (I called
> at 8:30am, as soon as AAU opened, and still was on hold for nearly 45
> minutes).  I was told that "it appears that the application got stuck in
> the back-end of Patent Center."  She escalated the issue and messaged some
> IT person who could help, and it did show in my workbench within 24 hours.
> She assured me that this kind of thing happened in PAIR as well, and that
> it's random, and that there's nothing we can do to prevent it from
> happening again.  I never remember this issue in PAIR, but perhaps I just
> never experienced that luck of the draw.  Has this happened to anyone else
> while using PAIR, or is it a Patent Center thing?
>
> Best regards,
>
> Katherine
>
> Dr. Katherine Koenig
> Registered Patent Attorney
> Koenig IP Works, PLLC
> 2208 Mariner Dr.
> Fort Lauderdale, FL 33316
> (954) 903-1699
> katherine at koenigipworks.com
>
> --
> Patentcenter mailing list
> Patentcenter at oppedahl-lists.com
> http://oppedahl-lists.com/mailman/listinfo/patentcenter_oppedahl-lists.com
>


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