[Patentcenter] Try Your Luck - Patent Center Refresh Issue

[Carl Oppedahl]

Thank you for posting.

Yes, I posted a somewhat similar tip a couple of days ago.   I would 
arm-wrestle with Patent Center to no avail.  Then I would select one of 
the other systems that requires logging in.  It does not have to be 
MyUSPTO.  It could be Financial Manager, or Ass Center, or TEAS.  Log 
in.  Then try once again to get Patent Center to behave normally.  And 
fairly often this click path would then give me as much as twenty 
minutes of normal operation of Patent Center.

Eventually, of course, Patent Center would accumulate enough defective 
cookies in my browser, or something like that, or defective state 
information encoded into the URL, and then Patent Center would start 
being weird again.  But at least this click path would sometimes give me 
twenty minutes.

On 10/8/2024 9:59 AM, Alan Taboada via Patentcenter wrote:
>
> All –
>
> This might be a coincidence, but I was experiencing the same browser 
> refresh issue that many were discussing here earlier today, and I did 
> something that seemingly fixed the issue for me.
>
> Normally, I leave a browser tab open to patent center and I re-log in 
> or refresh as needed.
>
> This morning, I refreshed and got to the login screen, entered my 
> credentials and the auth code from my authenticator app and patent 
> center loaded, and then reloaded, etc.
>
> During all of this reloading, I tried clicking random buttons to no 
> avail, until I stumbled across something that actually worked.
>
> I clicked on MyUSPTO in the top banner and was directed to the MyUSPTO 
> page.
>
> I was initially asked to log in, but a screen refresh carried over my 
> credentials and I was logged in automatically.
>
> I then clicked on the patent center link from myuspto and it opened 
> patent center in a new tab in my browser and that has been working 
> with no refresh issues (so far).
>
> Wondering if the same process would work for any others having issues.
>
> Good luck!
>
> Alan
>
>
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