[Patentcenter] you no longer have access (was Another PC bug)

[Carl Oppedahl]

Can you look at https://patentcenter-tickets.oppedahl.com/#CP174 and see 
if that covers the bug that you are reporting?

On 11/7/2023 10:16 AM, Katherine Koenig via Patentcenter wrote:
>
> This is a new one for me – today I logged into Patent Center, loaded 
> my workbench (applications), and clicked on an application.  I 
> received the error code below:
>
> I logged out and back in, then was miraculously able to access the 
> same application.  The correspondence address customer number had 
> *_not_* changed, and I do still have access.  Can anyone tell me why a 
> message like this would pop up instead of a “system busy” or “max 
> search limit reached” message? There’s no reason I can think of to 
> tell the practitioner they don’t have access to something when it’s 
> just a system snafu on their end.  At this point it feels like they’re 
> trying to make us miserable.  Maybe they want all the practitioners to 
> retire to make room for more pro se applicants?
>
> Best regards,
>
> Katherine
>
> Dr. Katherine Koenig
>
> /Registered Patent Attorney/
>
> Koenig IP Works, PLLC
>
> 2208 Mariner Dr.
>
> Fort Lauderdale, FL 33316
>
> (954) 903-1699
>
> katherine at koenigipworks.com <mailto:katherine at koenigipworks.com>
>
> /Targeted Intellectual Property Strategy/
>
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