[Patentcenter] Another PC bug

[Judith S]

I've definitely had that happen, and it doesn't tell you that you've been
logged out.

Instead you get scary notices, or can't click submit on an upload.

Judith

On Tue, Nov 7, 2023 at 10:08 AM Krista Jacobsen via Patentcenter <
patentcenter at oppedahl-lists.com> wrote:

> My guess (and it's only a guess) is that Patent Center logged you out, and
> instead of telling you it had logged you out, it gave you a panic-inducing
> message.
>
> I have seen strange behavior like this that magically went away after I
> closed the browser window and logged back in. I am assuming that it logged
> me out but didn't tell me.
>
> Best regards,
> Krista
>
> ------------------------------------------
> Krista S. Jacobsen
> Attorney and Counselor at Law
> Jacobsen IP Law
> krista at jacobseniplaw.com
> T:  408.455.5539
> www.jacobseniplaw.com
>
>
> On Tue, Nov 7, 2023 at 9:18 AM Katherine Koenig via Patentcenter <
> patentcenter at oppedahl-lists.com> wrote:
>
>> This is a new one for me – today I logged into Patent Center, loaded my
>> workbench (applications), and clicked on an application.  I received the
>> error code below:
>>
>>
>>
>>
>>
>> I logged out and back in, then was miraculously able to access the same
>> application.  The correspondence address customer number had *not*
>> changed, and I do still have access.  Can anyone tell me why a message like
>> this would pop up instead of a “system busy” or “max search limit reached”
>> message?  There’s no reason I can think of to tell the practitioner they
>> don’t have access to something when it’s just a system snafu on their end.
>> At this point it feels like they’re trying to make us miserable.  Maybe
>> they want all the practitioners to retire to make room for more pro se
>> applicants?
>>
>>
>>
>> Best regards,
>>
>>
>>
>> Katherine
>>
>>
>>
>> Dr. Katherine Koenig
>>
>> *Registered Patent Attorney*
>>
>> Koenig IP Works, PLLC
>>
>> 2208 Mariner Dr.
>>
>> Fort Lauderdale, FL 33316
>>
>> (954) 903-1699
>>
>> katherine at koenigipworks.com
>>
>>
>>
>> *Targeted Intellectual Property Strategy*
>>
>>
>>
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