[Patentcenter] EBC: You need to fax us in order to use PatentCenter

[Carl Oppedahl]

Just now I tried to file a paper in a Hague application that originated 
outside the US and is not associated with a USPTO customer number.  
Actually I tried it in several cases that fall into this category.

/*In each case, Patent Center did not block me.*/
/*
*/
Well, I did not actually try to click "submit".  But it allowed me to 
create a saved submission.  It did not block me from creating a saved 
submission.

At what point did you find that Patent Center blocked you?  Was it at 
the point of plugging in the application number and confirmation 
number?  Or was it at the point of clicking "submit"?

On 11/13/2023 5:35 PM, Axel Nix via Patentcenter wrote:
>
> Just tried filing a paper in a Hague application that originated 
> outside the US and is not associated with a USPTO customer number. 
>  Didn’t work. PatentCenter apparently now checks that a customer 
> number is associated with an application and rejects any filing if 
> there is none.
>
> Me: Please advise how to file papers in application 35/515,xxx
>
> EBC: You aren't able to file documents in this application because 
> your customer number isn't associated in this application and there 
> isn't a POA.
>
> Me: Thanks. I should be able to act in a representative capacity under 
> 37 C.F.R. 1.34 without a power of attorney.
>
> EBC: Without the customer number being associated to the application 
> you won't be able to access it in Patent Center. This isn't a glitch
>
> Me: How can I file a power of attorney if I need a power of attorney 
> to file the power of attorney?
>
> EBC: In order to associate the customer number to the application you 
> need to *fax* (571-273-8300)form AIA/122.
>
> I couldn’t have made this up…  but I guess that is what happens if EBC 
> is no longer allowed to answer “use EFS-Web” the answer becomes “fax us.”
>
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