[Patentcenter] Problems with First Action Prediction; Link to Patent Center reference guide

[Kurt VanVoorhies]

Ironically, in the Patent Center FAQs page, topic "Where can I find the 
Patent Center user guides?", the link to thePatent Center reference 
guide <https://www.uspto.gov/patent/docx>page. links instead to the docx 
documents page.  I called the EBC this morning, and they escalated this 
issue.

I also inquired as to how to find First Action Predictions for new 
applications (the reason for my seeking the user guide), and was 
informed that this was a known issue and presently not possible.  The 
agent had no knowledge of whether this feature will be reinstated, but 
instead advised that one would need to contact the Examiner for this info.

Kurt VanVoorhies
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