[E-trademarks] FW: We want your feedback: Sign up as a customer experience volunteer today

Tue Dec 12 11:08:41 EST 2023

Just got this from the PTO.  More beta testing?  Now I wonder what else is coming . . .

Kevin Grierson
CULHANE|MEADOWS PLLC<http://www.culhanemeadows.com/>
[Mobile:]
  757-726-7799<tel:757-726-7799>
[Fax:]
  866-521-5663<fax:866-521-5663>
[Email:]
  kgrierson at cm.law<mailto:kgrierson at cm.law>

From: U.S. Patent and Trademark Office <subscriptioncenter at subscriptions.uspto.gov>
Sent: Tuesday, December 12, 2023 10:45 AM
To: Kevin Grierson <kgrierson at cm.law>
Subject: We want your feedback: Sign up as a customer experience volunteer today

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Trademark Alert
[US Patent and Trademark Office]

We want your feedback: Sign up as a customer experience volunteer today

At the United States Patent and Trademark Office (USPTO), we strive to continuously improve the trademark filing experience. You can help inform these improvements by signing up as a volunteer<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vdXNwdG8uZ292MS5xdWFsdHJpY3MuY29tL2pmZS9mb3JtL1NWX2Q2WjdyTW5oUjdrQ3dqWT91dG1fY2FtcGFpZ249c3Vic2NyaXB0aW9uY2VudGVyJnV0bV9jb250ZW50PSZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9uYW1lPSZ1dG1fc291cmNlPWdvdmRlbGl2ZXJ5JnV0bV90ZXJtPSIsImJ1bGxldGluX2lkIjoiMjAyMzEyMTIuODcwMDMwNDEifQ.MKyIhVYP-KEkyb5Yk-cTLpsu48Q-y_gB6N-PZdfcXZQ/s/533029974/br/232819504234-l> to share your feedback with us.

Customer experience volunteer opportunities include:

  *   Participating in interviews and surveys
  *   Beta testing new systems

We use the feedback to enhance our systems to better meet your needs. In a previous survey, we learned that as applicants complete forms in the Trademark Electronic Application System (TEAS), they expect better functions when saving, clearer instructions, and transparency of the total cost to file. As a result, we incorporated that feedback into the design of Trademark Center, the new application system that will eventually replace TEAS.

Thank you to the thousands of volunteers who have already provided feedback.

To be a customer experience volunteer and help us improve your filing experience, click below:
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