[Patentpractice] Is it rude... and do you care

[Sarah Adriano]

You made my day with “perfidious albion.”

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From: Patentpractice [mailto:patentpractice-bounces at oppedahl-lists.com] On Behalf Of Chico Gholz via Patentpractice
Sent: Wednesday, February 07, 2024 11:07 AM
To: 'Suzannah K. Sundby' <suzannah at canadylortz.com>; For patent practitioners. This is not for laypersons to seek legal advice. <patentpractice at oppedahl-lists.com>
Cc: Chico Gholz <CGholz at oblon.com>
Subject: Re: [Patentpractice] Is it rude... and do you care

My French brother-in-law taught me the phrase.  He was very fond of it.

     CHICO


[cid:image001.png at 01DA59BE.0F0C17C0]<http://www.oblon.com/>

Oblon, McClelland, ​​​​
Maier & Neustadt, L.L.P.
www.oblon.com<http://www.oblon.com/>


Chico Gholz

Senior Counsel


1940 Duke Street
Alexandria, Virginia 22314

Phone: 703‑412‑6485

Fax: 703‑413‑2220

CGholz at oblon.com<mailto:CGholz at oblon.com>




From: Suzannah K. Sundby <suzannah at canadylortz.com<mailto:suzannah at canadylortz.com>>
Sent: Wednesday, February 7, 2024 4:54 AM
To: For patent practitioners. This is not for laypersons to seek legal advice. <patentpractice at oppedahl-lists.com<mailto:patentpractice at oppedahl-lists.com>>
Cc: Chico Gholz <CGholz at oblon.com<mailto:CGholz at oblon.com>>
Subject: RE: Is it rude... and do you care

Because a British accent makes people sound so smart and important (:

I love “Perfidious Albion”… (though I admittedly had to look it up :)
https://en.wikipedia.org/wiki/Perfidious_Albion

Suzannah K. Sundby<http://www.linkedin.com/in/ssundby> | Partner
canady + lortz LLP<http://www.canadylortz.com>
1050 30th Street, NW
Washington, DC 20007
T: 202.486.8020
F: 202.540.8020
suzannah at canadylortz.com<mailto:suzannah at canadylortz.com>
www.canadylortz.com<http://www.canadylortz.com/>
Confidentiality Notice:  This message is being sent by or on behalf of a lawyer.  It is intended exclusively for the individual or entity to which it is addressed.  This communication may contain information that is proprietary, privileged or confidential, or otherwise legally exempt from disclosure.  If you are not the named addressee, you may not read, print, retain, copy, or disseminate this message or any part.  If you have received this message in error, please notify the sender immediately by e-mail and delete all copies of the message.

From: Patentpractice <patentpractice-bounces at oppedahl-lists.com<mailto:patentpractice-bounces at oppedahl-lists.com>> On Behalf Of Chico Gholz via Patentpractice
Sent: Tuesday, February 6, 2024 4:31 PM
To: 'For patent practitioners. This is not for laypersons to seek legal advice.' <patentpractice at oppedahl-lists.com<mailto:patentpractice at oppedahl-lists.com>>
Cc: Chico Gholz <CGholz at oblon.com<mailto:CGholz at oblon.com>>
Subject: Re: [Patentpractice] Is it rude... and do you care

Why would the British accent make you feel worse?  Just mutter “Perfidious Albion!” under your breath and get on with your life!



[cid:image001.png at 01DA59BE.0F0C17C0]<http://www.oblon.com>

Oblon, McClelland, ​​​​
Maier & Neustadt, L.L.P.
www.oblon.com<http://www.oblon.com/>


Chico Gholz

Senior Counsel


1940 Duke Street
Alexandria, Virginia 22314

Phone: 703‑412‑6485

Fax: 703‑413‑2220

CGholz at oblon.com<mailto:CGholz at oblon.com>




From: Patentpractice <patentpractice-bounces at oppedahl-lists.com<mailto:patentpractice-bounces at oppedahl-lists.com>> On Behalf Of Bruce Young via Patentpractice
Sent: Monday, February 5, 2024 3:31 PM
To: For patent practitioners. This is not for laypersons to seek legal advice. <patentpractice at oppedahl-lists.com<mailto:patentpractice at oppedahl-lists.com>>
Cc: Bruce Young <bruce at youngtogether.com<mailto:bruce at youngtogether.com>>
Subject: Re: [Patentpractice] Is it rude... and do you care

I just interrupt them and say, “Sorry, but I am not interested.” And then I hang up with waiting to see how they respond.

-Bruce Young
(712) 541-9822

From: Patentpractice <patentpractice-bounces at oppedahl-lists.com<mailto:patentpractice-bounces at oppedahl-lists.com>> On Behalf Of Suzannah K. Sundby via Patentpractice
Sent: Monday, February 5, 2024 2:08 PM
To: patentpractice at oppedahl-lists.com<mailto:patentpractice at oppedahl-lists.com>
Cc: Suzannah K. Sundby <suzannah at canadylortz.com<mailto:suzannah at canadylortz.com>>
Subject: [Patentpractice] Is it rude... and do you care

When receiving a cold call by some vendor who is in the process of giving their 10+ minute spew (without pausing for a breath) of the IP services they provide, e.g., docketing, processing, drawings… yada yada yada…

Do you think it is rude to interrupt and simply tell them you are not interested… and when they jump right back into their 10+ minute spew again… to interrupt again and tell them you are not interested?
And, do you care if you are rude when you do it?

When we bill by the hour and time is so precious to us… and one little interruption that lasts a minute or so actually results in a disruption of at least 15 minutes for one’s brain to get back to doing what it was doing…

I interrupt the spew and tell them I’m not interested and when they insist, I more assertively tell them I am not interested… and I’ve had a few where they still insist, so I’ve hung up on them.

Then I briefly feel bad for being rude… but again… When we bill by the hour and time is so precious to us… and one little interruption that lasts a minute or so actually results in a disruption of at least 15 minutes for one’s brain to get back to doing what it was doing…

Wondering what others do/think…

Suzannah K. Sundby<http://www.linkedin.com/in/ssundby/> | Partner
canady + lortz LLP<http://www.canadylortz.com/>
1050 30th Street, NW
Washington, DC 20007
T: 202.486.8020
F: 202.540.8020
suzannah at canadylortz.com<mailto:suzannah at canadylortz.com>
www.canadylortz.com<http://www.canadylortz.com/>
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This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact Oblon by reply email and destroy all copies of the original message.
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