[Patentcenter] FW: Invitation to WIPO 2023 PCT User Satisfaction Survey

[Goldberg, Judi]

Ah, somebody who cares what we think and need….

From: BERENT on behalf of the WIPO <wipo.uss.en2 at berent.com>
Sent: Monday, November 20, 2023 8:32 AM
To: Goldberg, Judi <jgoldberg at leydig.com>
Subject: Invitation to WIPO 2023 PCT User Satisfaction Survey


[External Email]

[https://www.berent-surveys.com/CAWI/IMG/BERENT/WIPO-header.png]
Invitation



Dear PCT User,

WIPO is conducting its biennial survey to understand your satisfaction with WIPO PCT services. WIPO has retained our company, BERENT Deutschland GmbH, a leading provider of customer experience assessments, to conduct the survey on its behalf. Enclosed, please find an introductory letter from WIPO regarding this survey.

The survey is expected to take 7 to 15 minutes to complete. We kindly request that you complete the survey within the next ten business days. We assure you that your responses will be treated with the utmost confidentiality, so kindly provide candid answers to all the questions.

Below, you will find your link to this online survey. We also encourage you to share this opportunity for providing valuable feedback with your colleagues in your organization, who are involved in PCT patent applications. Please invite them to participate by forwarding this email to them.

To access your questionnaire form, please click on the URL below or copy and paste it into your web browser:

https://www.berent-surveys.com/tss12/TSSW12.CGI?f=6901wk99+penkhdlm

You can request additional questionnaire links by contacting BERENT team at: wipo.uss at berent.com<mailto:wipo.uss at berent.com>

On behalf of WIPO, we thank you in advance for your cooperation.

Kind regards,

[https://www.berent-surveys.com/CAWI/IMG/BERENT/berentlogo-neu-m.png]

BERENT Deutschland GmbH
Tel.: +49 561/503 44 205
Königstor 28, D-34117 Kassel, Germany
www.berent.com<https://www.berent.com>
Compulsory Statement<https://berent.com/about-us/contacts/statement/>
Service & Support:
Participation is voluntary and the confidentiality of all respondents is guaranteed. The survey data will be reported to WIPO only in a manner that excludes identification of individual responses.
Should you have any queries about this survey, please contact WIPO by email at survey at wipo.int.<mailto:survey at wipo.int>
Further information about data protection and privacy around surveys conducted by BERENT on behalf of WIPO at https://www3.wipo.int/contact/en/customer_feedback/data_protection.html.

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